East Ayrshire foodbanks - updated guidance
From Monday 23 March, Ayrshire East Foodbank will restrict its service and relocate the main warehouse from Darvel to Kilmarnock.
Should anyone wish to make a donation to the Foodbank at this time they can do so by handing in their items to WG13, West George Street, Kilmarnock between 9am-4.30pm, Monday to Friday.
Someone will be there to take your donation but should for any reason the door is locked, the contact number will be posted on the door.
If you would like to make a cash donation to the Foodbank please use the bank account details below:
Bank: Royal Bank of Scotland
Account Name: CVO East Ayrshire Ltd
Sort Code: 834500
Account No: 00645364
Quote reference: AEFB2020
Existing foodbank distribution centres will close and we will move to a delivery system to reduce face to face contact between staff, volunteers and service users.
This will also allow us to coordinate staff and volunteer work hours more effectively. We will be delivering to:
|Area||Delivery dates and times|
|Kilmarnock and Fenwick
|Cumnock, New Cumnock, Auchinleck and surrounding area
|Stewarton, Kilmaurs and Dunlop
|Dalmellington and Patna will continue to be supported by The Zone
||Monday and Friday 9am-4pm
Additional deliveries will happen as and when required depending on when drivers are available. Saturday and Sunday deliveries may be introduced as demand increases.
When you contact us for a delivery you will be given a date and time slot (am or pm).
Accessing foodbank services
At the moment we are no longer using the red voucher system since many of our partners have reduced or closed their services and we anticipate a rise in the number of people who self-refer and who have not engaged with our services before.
We will continue to accept vouchers held by referral agents but will not issue any new vouchers as of Monday 23 March. Referral agents should continue to refer people who engage with their services however we will move to a 'Direct Contact' system where requests for a foodbank parcel should be made using the following methods.
Due to the anticipated high demand we will be using a new client registering system as of Monday 23 March. When you register you will be:
- given a registration number
- asked to provide proof of your name and address
- asked to provide proof of parent/carer responsibilities on the first delivery if asking for food for children
As with many other services this is a new approach to delivery and we will review and amend this as the situation changes. We will also monitor demand on a weekly basis and increase our opening hours in the areas where demand is highest.
Please note times and dates may change dependant on demand and driver availability.
If you need help from the foodbank, please contact:
Trussell Trust – UK Foodbanks